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Privacy Statement

Effective Date: April 25, 2025

Neighborhood Reach (“we”, “us”, or “our”) is committed to protecting the privacy of our B2B clients and website visitors. This statement explains how we collect, use, disclose, and safeguard your information when you engage our services or visit www.neighborhoodreach.com.

1. Scope

This Privacy Statement applies to our website, products, and services offered to business clients. It does not apply to third-party websites or services to which we link.

2. Information We Collect

We collect information you provide directly—such as business name, contact details, billing information, and project requirements—and information automatically collected through analytics, cookies, and server logs (e.g., IP address, browser type, pages visited).

3. Use of Information

Your information is used to deliver and improve our services, process transactions, communicate updates, personalize your experience, and for marketing communications (with your consent). We analyze data to optimize campaigns and enhance product offerings.

4. Disclosure of Information

We may share data with trusted service providers (e.g., payment processors, hosting partners) under confidentiality agreements. We do not sell personal information. We may disclose information to comply with legal obligations or protect our rights.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information. Access is restricted to authorized personnel, and we use encryption and secure protocols where appropriate.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this statement or to comply with legal requirements. Afterward, we securely delete or anonymize the data.

7. Your Rights

You may request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the details below.

8. Changes to This Statement

We may update this Privacy Statement to reflect changes in our practices or legal requirements. We will post the revised date at the top and notify affected clients where required.

9. Contact Us

If you have questions or wish to exercise your rights, please contact:
Phone: 818-405-6868
Email: Info@neighborhoodreachmarketing.com
Address: 12304 Santa Monica Bl. Suite 342, Los Angeles, CA 90025

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • Right to Know: The categories of personal information we collect, use, and disclose.
  • Right to Access: Your personal information in a portable format.
  • Right to Delete: Request deletion of your personal information.
  • Right to Opt-Out: Opt-out of the “sale” of your personal information.
  • Right to Non-Discrimination: Not to be discriminated against for exercising your rights.

To submit a request, visit our Do Not Sell My Personal Information page, email privacy@neighborhoodreach.com, or call 818-405-6868.

11. GDPR Data Protection Rights

If you are located in the European Economic Area (EEA), you have the following rights under the EU General Data Protection Regulation (GDPR):

  • Right of Access: Obtain confirmation and a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
  • Right to Restrict Processing: Limit processing under certain conditions.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time without affecting processing before withdrawal.

To exercise these rights, contact us at privacy@neighborhoodreach.com or call 818-405-6868. You may also lodge a complaint with your local supervisory authority.

Experience and expertise behind this page

This Privacy Statement | Neighborhood Reach page is written or reviewed using the supplied experience of Mark Ward, Founder of Neighborhood Reach Marketing, with practical ecommerce and paid-media experience rather than unsupported performance claims.

Experience

20+ years of marketing leadership, including business-owner, CMO, president and managing-partner roles; 10+ years of hands-on ecommerce marketing execution.

Expertise

Hands-on campaign experience across Meta, Google, TikTok, Pinterest and Klaviyo, with Shopify and Shopify Plus specialization and multi-million-dollar paid-media budget experience.

Authoritativeness

Mark Ward’s senior digital marketing experience includes Fox Digital, Shop.com, LazyDays RV and Hawke Media, plus work across 50+ D2C brands.

Trustworthiness

Measurement is presented with explicit limitations and results disclaimers. No unsupported guarantees, ratings, awards or outcome claims are added.

Fashion & Apparel

Rebuilt a D2C apparel brand’s Meta funnel, structured creative testing and Google Shopping approach after inconsistent ROAS and rising CAC; overall marketing efficiency improved significantly. Results vary.

Beauty & Skincare

Rebuilt Klaviyo flows, segmentation and campaign architecture for a beauty brand; email became one of its highest-performing revenue channels. Results vary.

Health & Supplements

Refined audiences, iterated creative and improved landing pages to help a supplement brand scale more profitably without sacrificing efficiency. Results vary.

Written or reviewed by Mark Ward, Founder of Neighborhood Reach Marketing. Supplied credentials include 20+ years of marketing leadership, 10+ years hands-on ecommerce execution, 50+ D2C brands, and $3B+ combined client sales revenue generated.

Results vary. Past performance does not guarantee future results. Individual outcomes depend on brand, market, budget, and other factors.

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